Terms of Use

Our site (www.heclinic.com.au), Human Enhancement Clinic, provides the most recent information and frequently updates information to our patients with new products and research as it becomes available. We only provide services within Australia. This website is intended to provide information to Australian users and complies with the laws and regulations of the Commonwealth of Australia. Human Enhancement Clinic reserves the right to limit or refuse the supply of products to any person, geographic region or jurisdiction.

 

Usage Restrictions

You agree that you will:

  • use this website in accordance with these terms and conditions and will not use this website for any unlawful purpose
  • only use this website for your personal and non-commercial use
  • not violate or attempt to violate the security of the website, nor violate any right of  Human Enhancement Clinic Pty Ltd.
  • By accessing or using this website, you will be deemed to have read, understood and accepted the terms and conditions of this Legal Terms of Use.

Your use of this website does not constitute a binding agreement to purchase Human Enhancement Clinic’s  products and services. In addition to these terms and conditions, specific conditions may apply to some of the products which Human Enhancement Clinic Pty Ltd supplies. These will be brought to your attention at the time Human Enhancement Clinic Pty Ltd supplies the particular products to you.

Nothing in this website should be interpreted as promoting any product that is not authorised under the laws and regulations of the Commonwealth of Australia. If advice or recommendations are given, these should be understood as non-binding.

 Fraud

By registering with us at Human Enhancement Clinic, you are providing honest, truthful, most recent up to date information. If you falsify any personal information including your identity on your account you are committing fraud and will be subject to legal action by Human Enhancement Clinic Pty Ltd.

 Sale of Products

To be eligible to purchase products on this website, under Australian law you must be the owner of a valid debit or credit card, be the purchaser of the goods and have on record a valid prescription from one of our Registered Medical Physician’s.

Once your product has been delivered at your address, you are held liable for these goods.  There are no warranties included in your purchase at Human Enhancement Clinic Pty Ltd. Should your product break, be stored incorrectly, or choose not to use the products ordered in a timely manner Human Enhancement Clinic Pty Ltd is not deemed responsible.

Products that are available on our site are subject to availability and price changes by suppliers and are updated without notification.

 Shipping Policy

All orders are delivered via courier of our choice.

If you would like somebody to accept the delivery on your behalf,  please ensure they are authorized to do so by providing them with written permission or by having them display confirmation that they live at the delivery address.

Before shipment, each order will be evaluated by our Doctors who will then issue a prescription if everything is in order. A hard copy of the prescription is immediately sent to the dispensing pharmacy, and only then can the order be compounded by the pharmacy and dispatched.

Please allow 1-2 business days for your scripts to be issued by the prescribing doctor.

Please allow 6 days for the pharmacy to compound, sterility test and dispatch your order.

Once your Parcel is dispatched, you will be notified via email with your unique ‘Delivery Number’ and Delivery details. 

 Refund Policy

If your product was never delivered we will provide you with 100% refund of your order. This refund is excluded if you incorrectly provided contact and/ or shipping address details. It is important to confirm during the ordering process that you have correctly inputted this information.

If an item is defective, you must notify us within 14 days of us dispatching the order, or you will be deemed to have accepted the goods.

SARMs & Peptides are a prescribed medication.  Due to State Health Regulations once the product(s) have left the pharmacy, been opened or used, the products are no longer in “as new” condition and are unable to be exchanged or refunded.

 Missing or Damaged Return Policy

Products purchased from Human Enhancement Clinic Pty Ltd are fully covered by shipping insurance. In an unforeseen circumstance your order is damaged or lost in transit please contact us, and provide a complete detailed description of what has occurred, photo of the damaged product, along with your name and contact details. We will make it a priority to rectify the issue as soon as possible.

 Personal Use

The products that are prescribed to you from our website are for your personal use only,  You may not share, sell, or resell any products received from us. All of our products are prescribed by an Endocrinologist and dispensed by a licensed pharmacy, Human Enhancement Clinic Pty Ltd is not responsible for any negative side effects that may occur, you take at your own risk.

Products & Information

Here at Human Enhancement Clinic we are continuously researching and providing our patients with new products and updated information.  Clinical research of products is evolving with new potential benefits and previous information that was available may be subject to change. The team of Health Care Professionals at Human Enhancement Clinic may not be able to accurately predict individual results or performance due to the above factors and cannot be held liable. Patients must be aware that results are not guaranteed and Individual results will vary per person.

 Forward Looking Statements

This website may include forward-looking statements. These statements are based on the reasonable beliefs of Human Enhancement Clinic’s management as well as assumptions made by and information currently available to Human Enhancement Clinic. Many factors that Human Enhancement Clinic is unable to predict with accuracy could cause Human Enhancement Clinic’ actual results, performance or achievements to be materially different from those that may be expressed or implied by such forward-looking statements. These factors include: the ability of Human Enhancement Clinic to launch new products, regulatory requirements, the sales and marketing methods used by Human Enhancement Clinic to distribute its products, and the composition of Human Enhancement Clinic product portfolio.

 User & Consumer Engagement

Human Enhancement Clinic monitors all communications that are trafficked throughout our website site and social media pages. We have the discretion to remove any content that is viewed repugnant, invasion of privacy, threatening, defamatory, or illegal from public viewing. Additionally, Human Enhancement Clinic reserves the right to block or remove individuals from any communications from our company if any of the above is violated.

 Privacy Policy

Human Enhancement Clinic takes privacy seriously and have enforced security measures to protect your personal information.  Our security systems are regularly updated and designed to provide maximum protection against hacking. Your personal and medical information is strictly confidential and will not be used for third party use.